To achieve our business objective, we focus on ensuring our commercial properties are modern, in good condition and fit for purpose so that we can attract tenants paying market rents to long term leases and retain them, thus providing long term security over our revenue. When our properties are no longer enabling us to fulfil these requirements we give consideration to upgrading them or disposing of them and either acquiring or building better properties.
As a result we keep the performance of our property portfolio under constant review and regularly revisit our property investment strategy to check we’re getting the most out of the use of the Trust fund that we can.
Inevitably we put a lot of time and effort into property and tenancy management. Property management activities include organising repairs and maintenance and project managing capital improvements and new building developments. Tenancy management activities include advertising vacancies, drafting and renewing lease documents, arranging rental assessments and property valuations, rent billing and recovery of outgoings from tenants, follow-up of rent arrears and dealing with tenant enquiries.